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Technical Support

Computer Land specialise in both On-Site and Remote technical support for Servers, Desktops, Laptops, PDAs, Printers and many other hardware & software applications

Remote support is normally used for software related problems if the Internet Connection is active on the respective device.

Support by Wire

If your computer can be connected to the Internet, we can provide you support for a wide range of software problems as well as training/ demonstrations on your computer in real time.

We use secure one-on-one assistance method that is fully controlled by the user (You).

Click here to request support if you are already registered with CLA. Or you can register online now, or call our support desk on 1300 666 755 to establish an account and receive immediate help.

We offer our Technical Support Services both under Preventative Maintenance Agreements (PMA) and On-Demand basis.

If you wish to carry in your equipment for service, or need a quote, please call our National number on 1300 666 755 or click here to request a call back or submit an e-inquiry.

Preventative Maintenance Agreements

As a client with a Computer Land Australia PMA’s you will receive priority support by means of remote assistance and/or on-site technician visit within agreed times.

Depending on involvement of IT in your business, a PMA can be organised to ensure your business is not negatively affected when things don’t go as planned. Flexibility is a key feature of our PMA’s and you can choose the guaranteed service delivery level that suits.

Another advantage of using PMA’s is the ability to control the cost of technical support. Support costs are agreed and fixed for the term of the agreement.

Need to discuss a PMA for your organisation? Please call 1300 666 755 or click here for CLA to call you.

Read More about PMA’s and their value for your business.

At CLA we believe in long-term relationships and our client base is the "proof in the pudding". We have being in business since 1996, arguably the dawn of today's ICT industry. When you partner with CLA for technology, we become your extended IT Department. You deal direct with business principals and long term employees who genuinely dedicate their time to understand your business model before suggesting any product or solution.